PRIVACY POLICY STATEMENT

 

  1. Shibashi Training Academy is a Sole Trader business operated by Debbie Gannon from 3 The Horsefair, Hinckley, Leics, LE10 0AN

  2. You can contact Debbie for all matters relating to the business either by mail to the above address; by telephone on 07958 353455; or by email to shibashiacademyuk@gmail.com.

  3. Shibashi Training Academy will collect certain information about you during the course of its business. This information will be used for the following reasons:

    1. Your contact information may be used to send you marketing material as part of Shibashi Training Academy’s legitimate interest in promoting its business. You may request that this ceases at any time; you can also ask that your information not be used in this way from the beginning. 

    2. Your contact information will also be used to affect any bookings you make to attend courses and/or training.

    3. Your email address may be used to send you an invoice via PayPal (paypal.com) and may be used to accept payments from you or to issue refunds where needed. This information is kept to allow  Shibashi Training Academy to meet its contractual obligations to you.

    4. All information gathered from you during a course or training session will be stored in a secure paper-based filing system and used only in connection with the course or training work of Shibashi Training Academy. It will never be shared with anyone else under any circumstances. This information is processed to enable Shibashi Training Academy to meet its legal obligations.

  4. Shibashi Training Academy will keep different information for different periods of time, as follows:

    1. Information  Shibashi Training Academy keeps for marketing purposes will be kept until you ask for it to be removed. If you ask, it will be removed immediately the request is received.

    2. Financial information is required by Law to be kept for a minimum of seven years. This will include your contact information as invoiced.

    3. Information gathered regarding courses and/or training will be kept as part of our legal obligations.

  5. All of Shibashi Training Academy external partners have committed to operating in accordance with the new Data Protection Laws.

  6. Your rights: Under the new Laws, you have certain rights, detailed below. You may use the contact details at Item 2 to request any of these rights in your own words.

    1. The right to have your contact information removed. You can request to remove only marketing information, only booking information, or both. If you request us to delete all of your contact information completely, then any bookings you have in the system will be cancelled as a result. No information relating to instructor course training will be deleted as Shibashi Training Academy is legally obliged to retain it.

    2. You have the right to be sent a copy of all the information Shibashi Training Academy holds about you within 30 days. Shibashi Training Academy will honour this request as quickly as possible; if it can’t be managed within 30 days Shibashi Training Academy will let you know. There will not be any charge for this.

    3. You have the right to have your information corrected; if any information Shibashi Training Academy holds about you is wrong then Shibashi Training Academy will amend it to be accurate. Bear in mind that some notes which are responses you gave to questions at the time are taken faithfully, but some notes are subjective commentary by the tutor and assessor and “corrections” to these will not be entertained.

    4. From the outset, you have the right to object to the storing and processing of your information; however if you do object then no therapy can proceed; once you have attended a therapy session it will not be possible to remove the written notes about the session due to legal obligations.

    5. You have the right to complain about the holding of your information. If Shibashi Training Academy cannot resolve your complaint, or you feel that the response is inadequate, you can complain to the Information Commissioner’s Office at ico.org.ukor to take your complaint to the Courts. If you choose this latter approach Shibashi Training Academy would advise you to seek qualified legal advice.

  7.  Shibashi Training Academy will treat your information and your confidence with the utmost respect and will keep you informed at every stage of the relationship with you. If you have any concerns at all, please use the contact information listed above to get in touch and ask.